A warning about formatting your drive in Vista and Windows 7

July 14th, 2010

We just want to warn people about formatting their drives in Windows Vista and Windows 7. If you uncheck the option for quick format, the operating system does a full destructive format, making data recovery impossible once it is finished.

So unless you are giving your drive away, or selling it, do not do a full format if there is a chance you will need the data on the drive, as the data will no longer be there, or recoverable.

Be sure you have the option for quick format selected.

I upgraded to Windows 7 and now I can not see any of my drives in your software!

October 28th, 2009

Q: After upgrading to Windows 7, I can not longer see my drives in any of your software.

A: This is due to the UAC that Windows Vista and Windows 7 have in place. In order to bypass this, you can simply right click on the icon of the program you are running and selecting “Run as administrator”. You will then have access to the physical drives at this point.

You must do this even if you are the administrator of the computer. If you have any questions regarding this, feel free to contact us.

Why is there no “verify” in DriveImage XML?

September 19th, 2009

Many user are asking us if there is a “verify” for a backup created in DriveImage XML. There isn’t, and this is for good reasons.

Let’s think for a second what a verify should do. It should confirm that the content of a backup is identical with the original data. It should also confirm that the backup files were written correctly to the media.

A backup program doing a verify can only compare what it thinks the data is to what it thinks the data in the backup is. Suppose the backup program makes a mistake when it first writes the backup. It will make the same mistake again once it verifies the backup. Therefore, you should never trust a backup program’s own verify. The only proper and recommended way to verify a backup is to restore it to a new disk.

Comparing backup and original data is not even possible because DriveImage XML uses VSS “hot-imaging”. This means the data is no longer the same an instance after the backup started.

As for the verification the backup files being written without error to the hard drive, with today’s hard drive technology it makes no sense to re-read data written to a disk, as this is verified on a hardware level. There is no need for a program to engage in such a time-consuming task.

You should only trust a backup you have been able to restore, and where a compare of the original drive with the restored drive is satisfactory.

What do you do with your drive when you upgrade or sell your computer?

April 10th, 2009

Folks, we need to be serious about this. A recent survey shows that 40% of hard drives bought on eBay hold personal and even worse, corporate data.

When you give a computer to a friend or co-worker, or even sell it, it still has all of your data on it. Even if you format the drive. If you do not believe me, try it for yourself. Take a drive with data on it that you no longer need, format it, then run GetDataBack. You will see all of your data. This will not work however if you are using Vista.

Vista has changed they way a format works and now does a low level format. You can find this information at http://support.microsoft.com/kb/941961. This is good and this is bad. If you accidentally format a drive in Windows Vista, that data is gone forever. Not even a hardware recovery company can recover the data for you.

We are going to show you how to use DiskExplorer to low level format a drive so that no data can ever be recovered from it. This is useful when you want to give a drive to someone or sell your computer. You will low level the drive, then install Windows. None of the data that was on the drive can be recovered.

WARNING – THIS WILL DESTROY ALL THE DATA ON YOUR DRIVE. IF YOU DO THIS BY ACCIDENT, THERE IS NOT A WAY TO UNDO IT. THIS IS A PERMANENT SOLUTION.

The full resolution video can be found here.

Fixing Error 8000FFFF in DriveImage XML

April 2nd, 2009

We have created a video tutorial regarding error 8000FFFF and how to fix it on YouTube. Here is the list of files that are needed to be run from the command prompt and they need to be run from the Windows\System32 folder. A high quality version of the movie can be found here (WARNING!! This file is 100MB in size).

  • Net stop vss
  • Net stop swprv
  • regsvr32 ole32.dll
  • regsvr32 vss_ps.dll
  • Vssvc /Register
  • regsvr32 /i swprv.dll
  • regsvr32 /i eventcls.dll
  • regsvr32 es.dll
  • regsvr32 stdprov.dll
  • regsvr32 vssui.dl – (For Windows 2003 only)
  • regsvr32 msxml.dll
  • regsvr32 msxml3.dll
  • regsvr32 msxml4.dll
  • Net start vss
  • Net start wsprv

Captain Nemo vs GetDataBack for NTFS

March 24th, 2009

When recovering the data after Raid Reconstructor has finished and you have a virtual image, we give people two options; You can use GetDataBack for NTFS or you can use Captain Nemo.

If your controller card went out or you had a drive physically fail in a raid 5, then you can generally use Captain Nemo. Captain Nemo is a file system mounter. It’s only job is to mount the file system. If your file system is in good shape, then you will see your data and directory structures almost immediately and copy them at that point. If the file system is damaged, then Nemo will give you an error about the partition or file system and will not present you with any of your data.

This is where GetDataBack comes in. GetDataBack is a data recovery tool.

  • If you need to recover deleted files, then you must use GetDataBack.
  • If your file system is damaged, then you must use GetDataBack.
  • If Captain Nemo give you any problems at all, then use GetDataBack to recover your data.
  • If you see your data in Captain Nemo but can not see the files you are looking for, use GetDataBack.

Here is a breakdown of the differences between GetDataBack and Captain Nemo. You can easily see where and when you would want to use GetDataBack vs Captain Nemo.

Tasks
GetDataBack
Captain Nemo
Shows deleted files
X
Shows Lost Files
X
Recovers from damaged file systems
X
Immediate Recovery
X

Some info for people using Shadow Copy and Windows XP…

August 29th, 2008

Here is some good information for people using Shadow Copy and Windows XP. You can avoid having to reactivate XP by simply copying a file from your Windows directory and saving it on a USB stick, floppy drive, or CD. When you first activated Windows, XP creates a file called “WPA.DBL” and stores it in the C:\WINDOWS\SYSTEM32 directory.
shadowcopy1.jpg
Open Windows Explorer and click Tools>Folder Options
shaowcopy2.jpg
Click the view tab, select the following options
shadowcopy3.jpg
Go to the Windows\System32 folder and copy the wba.dbl file and save it a CD, floppy, or USB drive.
shadowcopy4.jpg
Now you can use Shadow Copy to copy the OS to another drive. Once it is done, boot into safe mode.
shadowcopy5.jpg
Click yes that you know you are in safe mode
shadowcopy6.jpg
Open Windows Explorer and go to the Windows\system32 folder, rename the exsisting file to wba.old and paste the saved file back into the folder.
shadowcopy7.jpg

Reboot and you do not need to reactivate windows.

Remember that this will only work if you use the WPA.DBL file on the same computer that it was originally activated on. If you install XP on a different machine and try to copy the WPA.DBL file there, it won’t activate. Basically, XP looks at the hardware of the computer to create a unique profile for just that one computer. If you change the hardware to many times, it will also not work as activation looks for hardware changes as well. This should easily work for a single drive change though.

Using Shadow Copy

August 26th, 2008

Shadow Copy is a simple program that copies all files from one place to another. Other than usual file managers, such as Windows Explorer, it copies all files including locked and open files. This is made possible by using Microsoft’s Volume Shadow Services (VSS).

Today we are going to go over Shadow Copy. Locate the Shadow Copy icon on your desktop.

Start Shadow Copy and you will be presented with the following screen:
shadow-copy-2.jpg

You will need to enter the source drive, the files you want to copy and the destination. In this example, we are going to copy all the files. You can limit the files being copied by entering in a file name (test.txt), the start of a file name (t*.*), or an extension (*.txt).

Once you click start, it will create the shadow and start copying the files. You can see the progress in the bottom bar.
shadow-copy-3.jpg

Once the copy process is done, it will state how many files and the total size that was copied to the new drive.
shadow-copy-4.jpg

Now you will need to set the partition active. Right click on My Computer and select Manage.
shadow-copy-5.jpg

Then you need to go into Disk Management and find your drive you copied the data to. Right click on it, set it to active and you are all set. Shut the machine down, remove the old drive and boot up with the new one.
shadow-copy-6-1.jpg

Tips:

* You also might need to set a new Disk ID using DriveImage XML.
* You will probably have to reactivate Windows and some other copy-protected programs.

Automate Shadow Copy

Shadow Copy can be run from the command prompt, batch or task scheduler. The available switches are:
Switch Description
/s copy subdirectories
/j parse junctions
/i ignore errors
/y overwrite existing files
/r overwrite read-only files

It’s free!

Since we do not charge for Shadow Copy, we do not provide any support for it. If you have problems with VSS, please check the DriveImage XML documentation and the DriveImage FAQ. If you want to boot from a copied drive, also check these resources. If nothing helps please check online.

Big update to DriveImage XML…

July 18th, 2008

There is a new version of DriveImage XML available today. We now have a new option on compression and we have made the software much faster.

Lets have a look. This was the old version backing up a 10GB NTFS partition that has 5.93GB of data on it. We were backing the data up to the My Documents folder on the C drive.

11.gif
As you can see, it took about 12 and a half minutes to complete the backup.

21.gif
The backup size of the dat and xml file was 5.28GB

Now we backed up the same data on an external drive with the same settings as :
3-external.gif
It only took about 20 seconds longer, but this is a small drive with not a lot of data. Had this been 100 or 200GB of data, the extra time would have been substantial.

There are some new options on the new version. You have the ability to choose if you want fast or good compression. Fast is much much faster. Good is still pretty slow but it does a good job. We recommend that you always use the fast option.
45-new-version-settings.gif

So now we took the new version and backed up the same drive with the fast option and saved the data and xml in My Documents
5-new-version-internal.gif
Only 3 minutes and 15 seconds!
The file size is only slightly larger as well, but this will be different on everyone’s computer:
7-external-size.gif

Now we will take the same settings as above and save the data to a USB 2.0 External drive:
6-new-version-external.gif
Still only 4 and a half minutes!

A few things about the slow compression:
8-slow-compression-internal.gif
The slow compression is still faster than the old version by two minutes in our internal test.
9-file-size-slow-compression-internal.gif
The size is about 500 MB smaller than the fast compression, however this will again vary with the types of files you have and how many files you have.

!!IMPORTANT!! There are a few issues with the new version. The image you make on the new version is not compatible with the old version. If you have a BartPE with the old version, rebuild it with the new version as the image will not restore with the old software.

We do not offer any support for this software since it is free, however if you have an issue that you feel needs to be looked at, let us know.

Making a partial image in DiskExplorer

July 16th, 2008

Lets have a look at making a partial image in DiskExplorer. This is important when making an image of a drive with damage.

Lets start DiskExplorer:

1.gif

Switch to hex mode my pressing F3 and go to sector you want to start the image at:

2.gif

Once the sector is selected, press CTRL-SHIFT-END and it will select the sector you chose to the end of the drive:

3.gif

Now, click on Edit>Copy to file:

5.gif

Pick the file name and location and click save. You can see the size of the image at the top of the file location box.

If you have any questions, feel free to contact us at info@runtime.org.